Privacy Policy k7777 — Player Personal Data Protection

Privacy Policy Introduction & Scope

This Privacy Policy is published by k7777 ("we", "Platform") and applies to all users who access the website https://k7777.st and the k7777 mobile app for Android and iOS. This document details our commitment to protecting your personal data in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) .

We understand that your trust is our most valuable asset. That is why every decision involving your personal data is made with your interests and safety as our top priority. k7777 does not merely comply with existing laws — we strive to go beyond the minimum standards set in order to deliver the best possible data protection to our Malaysian player community.

This policy covers all types of personal data you share with us directly or indirectly while using the platform, including during the registration process, identity verification, deposits, withdrawals and all interactions with our customer support.

Personal Data We Collect

K7777 only collects personal data that is genuinely necessary to provide safe, lawful, and high-quality services. The following are the categories of data we collect:

Data You Provide Directly

• Identity Information: Full name, identity card number (MyKad) or passport number, date of birth and gender.
• Contact Information: Email address, mobile phone number and residential address.
• Financial Information: Bank account number, e-wallet details and transaction history of deposits and withdrawals on the platform.
• Verification Documents: Copies of identity documents and proof of address submitted during the KYC process.
• Communications: The content of your correspondence with the k7777 customer support team via live chat, email or any other channel.

Automatically Collected Data

• Technical Data: IP address, web browser type, device operating system and screen resolution.
• Usage Data: Pages visited, session duration, games played, bets placed and account activity history.
• Device Data: Unique device identifier (Device ID) for account security and unauthorised access detection purposes.
• Location Data: General location based on IP address for compliance and fraud detection purposes — not precise GPS location.

How We Use Your Personal Data

Every use of your personal data by k7777 has a clear purpose and a lawful legal basis. The following are the primary purposes for which your data is used:

You may withdraw your consent to receive promotional communications at any time by contacting k7777 customer support or using the unsubscribe option provided in our emails.

Data Sharing With Third Parties

K7777 does not share, sell, or disclose your personal data to third parties except in the following situations that are lawful and operationally necessary:

• Payment Providers: Required transaction information is shared with partner banks, FPX providers, e-wallet operators and cryptocurrency processors solely to complete your transactions.
• Game Service Providers: Minimum required account information is shared with integrated game providers (such as Live Casino and Slots providers) for session verification purposes only.
• Identity Verification: KYC documents are shared with approved identity verification service providers that maintain security standards equivalent to those of k7777.
• Authorities: k7777 will disclose personal data when required by court order, directive from law enforcement authorities, or the relevant regulatory body.
• Business Transfers: In the event of a merger, acquisition, or sale of k7777 assets, user data may be transferred as part of that process, with prior notice given to affected users.

Data Security Measures

K7777 invests seriously in security infrastructure to ensure your personal data is always protected. The following technical and organisational measures are continuously active:

• Encryption in Transit: All communications between your browser/app and k7777's servers are protected by TLS 1.3 protocol with a valid SSL certificate.
• Encryption at Rest: Sensitive data stored in our databases is encrypted using the AES-256 algorithm, which is the global industry standard.
• Layered Access Controls: A role-based access control (RBAC) system ensures that only staff who require access to specific data are permitted to do so.
• 24/7 Monitoring: An automated threat detection system monitors all platform activity around the clock to identify and respond to any suspicious access attempts.
• Regular Security Audits: k7777 conducts regular security audits and penetration testing by independent parties to identify and remediate any system vulnerabilities.
• Two-Factor Authentication: k7777 supports two-factor authentication (2FA) for account login to add an extra layer of security to your account.

Data Retention Period

K7777 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account is active and for a minimum of 5 years after account closure, in line with anti-money laundering legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with applicable financial reporting and tax legislation.
• KYC Documents: Retained for a minimum of 5 years after the end of the business relationship, in line with the requirements of the Anti-Money Laundering Act.
• Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
• Anonymous Analytics Data: Can be retained indefinitely as it contains no personally identifiable information.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that ensures it can no longer be re-identified.

Cookies & Tracking Technologies

K7777 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

Essential Cookies (Required)

These cookies are required for core platform functions such as login session authentication, betting cart management and security settings. The platform cannot operate properly without them and they cannot be disabled.

Performance & Analytics Cookies

These cookies help us understand how users interact with the platform — which pages are most popular, where users encounter issues and how we can improve the overall experience. All data collected is aggregated and anonymised.

Functional Cookies

These cookies store your personal preferences such as preferred language, display theme and account settings so you don't need to reconfigure them every time you access the platform.

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by k7777:

To exercise any of the above rights, please contact the k7777 customer support team via live chat or email. We will process your request within 30 business days in accordance with PDPA requirements.

Child Protection

The k7777 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors below the stipulated age limit.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and terminate the associated account. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us immediately.

Privacy Policy Amendments

K7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legislation, or technological developments. When any significant changes occur, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications via email or in-platform notices to all registered users at least 14 days before changes take effect.
• In the event of highly significant changes, we may request fresh consent from users before those changes apply to their data.

Continued use of the k7777 platform after Privacy Policy changes take effect will be deemed as acceptance of the updated version. We encourage you to review this page periodically.

Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how k7777 handles your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us via:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the k7777 platform
• Response Time: We are committed to responding to all privacy enquiries within 5 business days